Shayana Shop

Customer Support

Select a category to find the answer to your question. If you need further help, Contact Support.

Here you can find frequently asked questions about your account and how to change your details.


Here you can find answers to questions relating to your order and when your order should arrive.


This is where you can find out answers regarding how your order is packaged.


Click here to find out various payment options we have and how to resolve any payment problems you are having.


Click here to find out about tracking your order and shipping options we offer.


Here you can find out useful information on our products including dosages and recipes.


Do you have growing instructions?

Yes. You will receive an email with a link to a growkit guide which you can also find on the product page.

What are the product dosages?

You can find dosage info by visiting the product page.

When will a certain product be back in stock?

If a product is out of stock you can request to be notified when it is restocked. Just select the product which is currently out of stock and write your E-Mail address in the provided field.

How to use a product?

Please visit How To Drugs for this information.

Where can I find recipes for products?

Please visit How To Drugs for this information.

How do I know if a product is legal in my country?

We provide all the legal information on the product page. If your country is NOT on this list, your order will be shipped.
However, we do not hold legal liability on the current legal status of the product in your country.
All products on the site are legal in The Netherlands at the time of purchase. Customers are responsible for checking the legal status of the product in the destination country and are liable for any breach of conduct in their country.

Do you sell products which are not on your website?

If the product you are looking for is not on our website, then we do not sell it.

Can I have samples to review?

Please send Customer Support the URL or a reference of your publication with the specific type of product you wish to review.
Please note that you should include an email directly related to the website / publication you are a member of.
If you are interested in becoming a partner or want to review some products for your website click here.


Here you can report any bugs or technical difficulties you are having on our site.


Other useful information about Shayana Shop.


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